Job purpose

The Poker Host assists with greeting poker guests, placing them on the waitlist, seating players, monitoring and completing table transfers, assist guests with purchasing chips, issue poker vouchers and assists the poker supervisor when necessary.

Duties and responsibilities

Ensure Compliance to Rules and Regulations

  • Strictly adheres to NagaWorld’s code of conduct, gaming operations policies at all times;
  • Maintains professional conduct and  appearance at all times whilst on-duty.

General Job Functions

  • Safeguards to ensure the security of the Company’s assets at all times;
  • Greets patrons, provides carries our guest services duties ensuring high levels of customers service at all times;
  • Organizes seating of players, maintains the waiting list and the table change list;
  • Interacts with customers in a courteous, friendly manner. Looks into patron’s needs and renders, within his capacity, whatever assistance is required. Endeavors to be approachable at all time;
  • Assists in keeping the Poker Tables/ Room tidy, assists in seating players and running chips for players;
  • Carries out job-related instructions from the Supervisor and higher authority;
  • Monitor patrons play time;
  • Issues Complimentary privileges within prescribed limits in accordance with the approved policies.

Qualifications

  • High School graduate (Grade 12) or equivalent education required;
  • Ability to communicate in English and speaking Vietnamese/Chinese is preferred;
  • Excellent interpersonal and customer service skills, including the ability to identify and appropriately respond to an array of problems;
  • Demonstrated ability to assume responsibility, make effective decisions, and take appropriate initiative on the job.

Working conditions

This position may require extended working hours and may include evenings, weekends and public holidays.

Direct reports

Any person(s) nominated by management.

How to apply

Please submit CV, highlighting job position to careers@nagaworld.com

Talent Acquisition – Human Resources Department
NagaWorld® Limited
Samdech Techo Hun Sen Park, Phnom Penh, Kingdom of Cambodia.

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