Job Description

Job title: Limousine Supervisor
Department: VIP Services
Sub-department: Limo / Transport Support
Reports to: Limousine Executive

Job purpose

Provides efficient transport services for VVIPs and VIP guests with comfort and total satisfaction.

Duties and responsibilities

Ensure Compliance to Rules and Regulations

  • Ensures compliance with all NagaWorld standards or relavant industry standards during all aspects of work;
  • Ensures adherence to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times;

General Job Functions

  • Monitor cost & fuel consumption on day to day transport operations;
  • Ensures that the car is in good condition and send for regular service in the workshop;
  • Ensures and monitor the cleanliness of the company vehicle at all time;
  • Ensures that the car are provided with the standard requirement e.g. mineral water, newspaper, tissues and towels at any time. ( VVIP Amenities);
  • Ensures that the petrol chit been submitted to accounts department after approval from shift manager on the consumption of petrol every month;
  • Assists on collecting of general store items upon request;
  • Monitors wash the car when needed;
  • Be responsible for safe transfer of guests from all determined locations;
  • Creates guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day;
  • Maintains good knowledge of the city routes locations and hotel facilities;
  • Maintains detailed knowledge of facilities and services of the hotel and use this knowledge to promote the services to guests;
  • Be responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards;
  • Supervise and oversee work performance of Limo drivers;
  • Report incident to immediate superior;
  • Control deployment of Limo cars and manpower allotment of drivers;
  • Ensure all guest/s luggage or personal belonging are ready inside assigned Limo, prior to guest/s departure;
  • Ensure proper working schedule of Limo driver/s;
  • Ensure parking space are allotted at the main entrance prior to guest departure;
Qualifications
  • At least high school/Bachelor degree or related discipline required;
  • Driving license required;
  • Minimum 2 experience related to the job role;
  • Computer literate: Ms Office;
  • Knowledge of terminologies used for insurance, transportation and customs;
  • Interpersonal skills and professional appearance;
  • Good oral and written communication in English;
Working conditions

This position may require extended working hours and may include evenings, weekends and public holidays.

Direct Reports

Any person(s) nominated by management.

How to apply

Please submit CV, highlighting job position to careers@nagaworld.com.

Talent Acquisition – Human Resources Department
NagaWorld® Limited
Samdech Techo Hun Sen Park, Phnom Penh, Kingdom of Cambodia.