Job purpose

The Hotel Sales Manager develops and implements sales strategies to maximize revenue from the Leisure and MICE segments by increasing the productivity of existing accounts, securing new business opportunities, and achieving overall sales targets. The role also builds strong client relationships and represents the hotel professionally in the marketplace.

Duties and responsibilities

Ensure Compliance to Rules and Regulations

  • Ensures compliance with all NagaWorld’s standards or relevant industry standards during all aspects of work
  • Ensures all employees adherence to NagaWorld’s Code of Conduct, Internal Rules, and Regulations at all times

General Job Functions

  • Provides guidance, support, and training to junior sales staff, ensuring the team achieves its collective targets
  • Develops and implements strategies to maximize sales and revenue growth for rooms and MICE events
  • Achieves individual sales targets through proactive selling and client engagement
  • Identifies and develops new business opportunities in various market segments, with a key focus in leisure travel and MICE events
  • Builds and maintains relationships with key accounts and corporate clients, ensuring client satisfaction and long-term loyalty
  • Monitors market trends, competitor activities, and changing customer needs to identify new sales opportunities
  • Any other tasks assigned

Qualifications

  • Bachelor’s Degree in Sales & Marketing or equivalent education required
  • Minimum 5 years of relevant experience in a 4-star or 5-star hotel environment
  • Demonstrates strong leadership, people management, and team development skills
  • Demonstrates adaptability, a positive attitude, and strong problem-solving skills
  • Demonstrates excellent communication, negotiation, networking, relationship management, and organizational skills, with the ability to work effectively under pressure and meet deadlines
  • Ability to work independently and as part of a team in a fast-paced environment
  • Proficient in Customer Relationship Management (CRM) systems
  • Proficient in Microsoft Office, including Excel, PPT, Word and Outlook
  • English Language proficiency

Working conditions

This position may require extended working hours and may include evenings, weekends, and public holidays.

Direct Reports

Any person(s) nominated by management.

How to apply

Please submit CV, highlighting job position to careers@nagaworld.com
Talent Acquisition – Group Human Resources
NagaWorld® Limited
Samdech Techo Hun Sen Park, Phnom Penh, Kingdom of Cambodia.

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