Job purpose

Develops policy, directs, conduct, and professional development programs within the Casino Operations activities.

Duties and responsibilities

Monitor and Oversee Financial Management of the Department

  • Strategic/Business Plan development, updating and monitoring;
  • Ensures development of annual budget and cost management, within the context of training and development of Casino operations.

Manage the Staff

  • Ensures appropriate staffing consistent with needs and within the constraints of the organization’s physical and financial resources;
  • Recruits, selects, orients and develops staff to meet standard performance;
  • Plans, organizes, directs, coordinates the training and development Casino Operation’s work plan; assigns projects and programmatic responsibilities; reviews and evaluates work methods and procedures; meets with staff to identify and resolve problems.

Develop, Plan and Deliver Programs and Services

  • Provides strategic leadership and direction for Casino Training;
  • Develops and implements strategic training plan and vision for the division consistent with the Casino Operations Department’s strategic vision;
  • Provides leadership and direction in the development, execution and measurement of training within table games operations;
  • Works closely with department management to ensure the establishment of operational business practices that produce positive methods to ensure all training assignment produce quality results, remain within budgetary constraints;
  • Responsible for leading all departmental initiatives including training of all leadership positions in table games;
  • Works with subject matter experts to design and develops training and development program based on both the department’s and the individual’s needs;
  • Carries out course evaluation and analysis and acts on feedback where necessary to ensure high quality service provision and continuous improvement;
  • Maintains familiarity with all games play at the casino, as well as strategies and tricks employed in those games.

Qualifications

  • Bachelor’s degree or equivalent education required;
  • Minimum of 5 years of experience in table game management in Casino environment;
  • Must have in depth knowledge of all casino transactions;
  • Experience in design and develop training programs and able to conduct training and coaching effectively;
  • Expert presentation skills with an advanced ability to deliver classroom training, and provide personal coaching;
  • Flexible to work varying days and hours, based on business needs.

Working conditions

This position may require extended working hours and may include evenings, weekends and public holidays.

Direct Reports

Any person(s) nominated by management.

How to apply

Please submit CV, highlighting job position to careers@nagaworld.com
Talent Acquisition – Group Human Resources
NagaWorld® Limited
Samdech Techo Hun Sen Park, Phnom Penh, Kingdom of Cambodia.

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