IT TECHNICIAN, INFRASTRUCTURE
Job purpose
Provides desk side support for NagaWorld’s office.
Duties and Responsibilities
Ensure Compliance to Rules and Regulations
- Ensures compliance with all NagaWorld’s standards or relevant industry standards during all aspects of work
- Ensures adherence to NagaWorld’s Code of Conduct, Internal Rules, and Regulations at all times
General Job Functions
- Attends ticket or user calls and resolves daily incidents and change requests related to PC and IT infrastructure
- Assists in implementation of new patch, hardware, or upgrades when required
- Be responsible for implementing those IT standards, policies, and procedures
- Installs hardware and software systems
- Any other tasks assigned
Qualifications
- Bachelor’s Degree in Information Technology or equivalent education required
- Minimum 1 year of working experience
- Knowledge of Windows/Linux server systems is an advantage
- Basic understanding of IT with hands-on skills in desktop, server, and network support
- Ability to manage and prioritize multiple projects simultaneously
- Proficient in Microsoft Office, including Excel, PPT, Word, and Outlook
- English Language proficiency
Working Conditions
This position may require extended working hours and may include evenings, weekends, and public holidays.
Direct Reports
Any person(s) nominated by management.
How to apply
Please submit CV, highlighting job position to careers@nagaworld.com
Talent Acquisition – Group Human Resources
NagaWorld® Limited
Samdech Techo Hun Sen Park, Phnom Penh, Kingdom of Cambodia.
