IT Technician, Infrastructure

Job Description

Job title: IT Technician, Infrastructure
Department: Group IT
Sub-department: None
Reports to: IT Helpdesk Manager

Provide desk side support for Nagaworld office.

Ensure Compliance to Rules and Regulations

• Ensures compliance with all NagaWorld standards or relavant industry standards during all aspects of work;
• Adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.

General Job Functions

• Attends ticket or user call and resolve daily incidents and change request related to PC and IT infrastructure;
• Assists in implementation of new patch, hardware or upgrades when required;
• Be responsible for implementing those IT standards, policies and procedures;
• Participates in other tasks assigned by management to provide support for teams of technical opertions;
• Installing hardware and software systems;
• Performs other duties as assigned;

• Bachelor degree or equivalent education required;
• Preferably 1 year of working experience;
• Knowledge of Windows/Linux server systems is an advantage;
• Excellent analytical abilities and ability to analyze and solve problem in a Windows/Linux envoronment;
• Basic IT possess knowledge and skills in desk side/server/network support;
• Ability to manage and prioritize multiple projects simultaneously;

This position may require extended working hours and may include evenings, weekends and public holidays.

Any person(s) nominated by management.

Please submit CV, highlighting job position to careers@nagaworld.com.

Recruitment – Human Resources Department
NagaWorld® Limited
Samdech Techo Hun Sen Park, Phnom Penh, Kingdom of Cambodia.