Job Description

Job title: IT Technician, Infrastructure
Department: Group IT
Sub-department: None
Reports to: IT Helpdesk Manager

Job purpose

Provide desk side support for Nagaworld office.

Duties and responsibilities

Ensure Compliance to Rules and Regulations

  • Ensures compliance with all NagaWorld standards or relavant industry standards during all aspects of work;
  • Adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.

General Job Functions

  • Attends ticket or user call and resolve daily incidents and change request related to PC and IT infrastructure;
  • Assists in implementation of new patch, hardware or upgrades when required;
  • Be responsible for implementing those IT standards, policies and procedures;
  • Participates in other tasks assigned by management to provide support for teams of technical opertions;
  • Installing hardware and software systems;
  • Performs other duties as assigned;
Qualifications
  • Bachelor degree or equivalent education required;
  • Preferably 1 year of working experience;
  • Knowledge of Windows/Linux server systems is an advantage;
  • Excellent analytical abilities and ability to analyze and solve problem in a Windows/Linux envoronment;
  • Basic IT possess knowledge and skills in desk side/server/network support;
  • Ability to manage and prioritize multiple projects simultaneously;
Working conditions

This position may require extended working hours and may include evenings, weekends and public holidays.

Direct reports

Any person(s) nominated by management.

How to apply

Please submit CV, highlighting job position to careers@nagaworld.com.

Recruitment – Human Resources Department
NagaWorld® Limited
Samdech Techo Hun Sen Park, Phnom Penh, Kingdom of Cambodia.