IT Technician, Infrastructure
Job Description
Job title: IT Technician, Infrastructure
Department: Group IT
Sub-department: None
Reports to: IT Helpdesk Manager
Job purpose |
---|
Provide desk side support for Nagaworld office.
Duties and responsibilities |
---|
Ensure Compliance to Rules and Regulations
- Ensures compliance with all NagaWorld standards or relavant industry standards during all aspects of work;
- Adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.
General Job Functions
- Attends ticket or user call and resolve daily incidents and change request related to PC and IT infrastructure;
- Assists in implementation of new patch, hardware or upgrades when required;
- Be responsible for implementing those IT standards, policies and procedures;
- Participates in other tasks assigned by management to provide support for teams of technical opertions;
- Installing hardware and software systems;
- Performs other duties as assigned;
Qualifications |
---|
- Bachelor degree or equivalent education required;
- Preferably 1 year of working experience;
- Knowledge of Windows/Linux server systems is an advantage;
- Excellent analytical abilities and ability to analyze and solve problem in a Windows/Linux envoronment;
- Basic IT possess knowledge and skills in desk side/server/network support;
- Ability to manage and prioritize multiple projects simultaneously;
Working conditions |
---|
This position may require extended working hours and may include evenings, weekends and public holidays.
Direct reports |
---|
Any person(s) nominated by management.
How to apply |
---|
Please submit CV, highlighting job position to careers@nagaworld.com.
Recruitment – Human Resources Department
NagaWorld® Limited
Samdech Techo Hun Sen Park, Phnom Penh, Kingdom of Cambodia.